“I saw the reviews for this product and I was so excited! I received my item and it was used. There was no instructions and the cord was all over the place. I returned it and ordered another one. The second one arrived in torn packaging with hair on it. I was over the moon to get this but really upset when I got 2 used products.”
“This product is great! By accident I thought it wasn't working but in fact it does and quite well.. so that was my error. Yes! I'm keeping it!!! It massages my body very well from your neck to your legs and it has a heater. I almost fell asleep watching tv that's just how good it felt. Neck, back thighs ,legs felt as though I was getting an actual massage in a professional sauna if not better. I was apple to sleep better than I have in a while and will be using this daily. I love that I can set my own settings and also the heater is adjustable.I will be using this before bedtime from now own and will also be using it in my office and/or bedroom chair as well.”
“The mat is very comfortable. A good amount of different options for the modes and intensity -- allows me to massage the exact area that is needed. The heat functionality helps as well.”
“I wish there was a way to give it no stars. I hate it, I'm so disappointed. I'm sending it back for a refund tomorrow and it is the first TRAKK purchase I have hated enough to take the time to do that with. MY shoulder and neck and back hurt so much and all this stupid thing does is vibrate. The vibrating just hurts my shoulder more and it doesn't do anything but make me mad that I got my hopes up and still have no relief. Horrible product. Does not do what is advertised, not even close. Literally no relief from this sham of a product.”
“If I'm being honest, I wouldn't repurchase this one. One of my massagers no longer works (just over 6 months old) and the vibrations even on max setting don't feel very intense. The heat is nice but the heat on literally any product will be nice. Is there a better make of this out there?”