“Works very well to use on a stiff sore neck. Heat setting work well to and is a good source of warmth to stimulate good blood flow in the neck and head . Would suggest that if you intend to nap you should leave the setting on low. USB plug works great to use on a plane with a laptop.”
“This is a tiny item. It's not powerful. The heating part is just a square on the fabric. It doesn't run the whole length. It's not comfortable to attach it tightly, so if you want to hit an area you will need to turn the collar to put heat right on the muscle then press it to your skin with your hand. I was doing this already with a regular rectangular heating pad, and it was cumbersome, but the heat was stronger. Also the cord on this little thing is long and it does need to be plugged in while in use. That's fine, but in order to turn it off it needs to be unplugged. There isn't an off on the switch, just 3 levels of heat.It is soft, however.”
“Big piece of plastic in middle of back that hurts! I gave this massager 3 stars because it does have some nice features: 3 speeds of vibrations vibration is not too rough like a shiatsu 3 heat settings and it gets really hot and nice fabric. BUT the deal breaker is a big piece of plastic (motor?) that hits in the middle of your back if you lean back in a chair or lie down with it. It s also quite heavy and really lots bigger than I expected from the picture. It goes all the way down my back. It also doesn t drape nicely over the shoulders. I had to hold it down with my hands to feel anything in my shoulders. Also the neck piece is quite small and didn t even touch my neck. I m kind of skinny so maybe these problems wouldn t be so unpleasant if you were bigger and the plastic thing wouldn t hurt your back if you had more padding than I do. But I m sending it back just because of the thing that hurts my back. 4 people found this helpful”
“Stopped working in less than 6 months! I purchased this for my office on July 28 stopped working on December 8. The heat was not ever really warm like a heating pad. I used it this morning and it shut off and it is now permanently off. It won t turn on or get warm. Terrible investment since it stopped working before 6 months. One person found this helpful”