“Update 9/14/22....I contacted the seller regarding the short in the cord and they immediately responded, requesting my shipping address so they could send me a replacement at no charge. They were true to their word as I received the charger today and am very pleased with their attention to customer service! I've changed my star rating from 2 to 5 stars! Thank you!I purchased this just under 4 months ago and was thrilled with the pain relief it provided. Unfortunately, the cord is pretty much worthless as it now has a short and cannot charge anymore. I wish there was a way to just purchase a replacement cord....”
“This massager works really well to help with back and shoulder pain, especially with the heat. No issues even after 10 months of use. But I was really impressed when the Snailax support team replaced the charger that I misplaced. Couldn't be happier.”
“I woke up with a pinched nerve from my neck to my fingers. I went to my chiropractor and had his treatments. I used this alternating with a heat pad when I worked bc typing and the mouse were excruciating, that's what caused it. I used this thing like crazy and after about a week combined with the chiropractor I was good. Complete amazement!”
“I like using this. It stays charged long enough to give my back a thorough treatment. I particularly like s of the attachments, the others seem useless. Unfortunately you can't use heat with the attachments, but that doesn't seem to make a big difference.”
