“DO NOT BUY FROM THIS COMPANY. Zero stars but you can't enter a comment without one star. It does not relieve pain or work as well as a different company's product. My emails requesting information for more efficient use or to return the product have been ignored. Zero customer service”
“My mom has had neck pain for a long time, and she asks me to select a neck massager for her. I choose this product and am satisfied with the quality. First, it is lightweight and comfortable to wear around the neck. You can wear it while leaning on the bed or talking a walk. Second, it is of high quality and waterproof, so that you do not need to worry about damaging it. It is durable, suitable for longtime use. Third, it includes 4 massage pads, making the massage modes more diverse. Overall, I recommend this product.”
“Easy to use but not the best effects or results. It gives your muscle a little electric shock really and it's supposed to loosen up the tension. Works decent for that effect but doesn't feel the nicest. You're also recommended to spray a little water on the device before use, mini spray bottle included, but this completely scared my kid and he didn't want to use it that way. I did and it does enhance the effect but I probably wouldn't recommend this.”
“About a year ago I fell. I came away from that event with a post concussion syndrome—mainly headaches, stiff neck and difficulty sleeping on my left side. With migraine medication, heat and relaxation therapy the symptoms were manageable, but evident. Now, having used the HEZHENG Neck Massager on a daily basis for the past several weeks, I am experiencing a much greater reduction in headaches and neck stiffness. And, I am able to enjoy sleeping on my left side most nights (still a work in progress). I started using the massager at a low level until I adjusted to the sensation of the electrodes. After a few weeks, I am now at level seven of 10 levels. Be sure to pre-wet the electrodes before using. Also, wetting the back of your neck helps the electrodes do a more efficient job. I also use the massager in a recliner chair with a small pillow—that helps. The results of the HEZHENG Neck Massager may very with each person. But for me, it was just what the doctor ordered, which he didn't! I highly recommend it. At least try it for a few weeks. You may find it works for you, too.”
“Perfect for neck pain. This hits those spots on the neck that tighten up first and let go last. I like this but think it would be better if the massage pads went down onto the top of the shoulders too (which is my problem spot). If you only have neck issues (and perhaps headaches that start at the back of the head) this may be exactly what you need.”