“I didnt mind the scent, but would prefer to not have it. It was soft but a bit heavy for my neck. I returned this product simply because it only gets cool after days in the freezer, never frozen, and it did not stay cold long.”
“This is my second one... both have now blew up in the microwave. No I did not go over allotted time and no, I did not do it on high power. Blew up and made a mess in my microwave after using both a month.”
“I have rheumatoid arthritis in my neck and shoulders pretty bad. It�s a little bit heavy, on my shoulders and I need to have someone to lift it to put it on me. It does help with the pain.”
“bought this to replace a similar one that I had before....nice weight, soft fabric and nice smell, but the beads move around it and go into other sections. It's a pity that they weren't stitched up and so it would hold it's shape. My old one was :(”
“This product was actually working great for my neck/shoulder pain for a little while. I've had it just over a month and my only complaint was that it doesn't hold heat for as long as I'd like.However, tonight I was heating it in the microwave, same as always, and opened the microwave door to see a dime-sized hole had burned through the fabric! My house now smells like burned popcorn from the seeds, and the product is unusable. I see this as a big disappointment and, more importantly, a safety concern!”
“Friends come over and I�ll drape it over their shoulders just so they can feel how amazing it is. Why, just an hour ago before I got the request for a review, a friend asked me “what�s the name of that heating neck pad?†I have to get one for myself!”
“This product works well except I have had 2 of them burst open in the microwave after 1 minute and start to burn. I returned the first one after this happened and the second one just did it again. Waste of money.”