“The shape works for its intended purpose, but is very uncomfortable to rest on alone. Trying to remedy it with your own cushions or pillows makes it too tall and uncomfortable for the neck. I dont want to waste it so I'm using it as a lap cushion for my ipad now or for lumbar support when im sitting down. Disappointing as my partner and I love to snuggle but cant fall asleep in most positions due to necks being crooked or arms falling asleep etc.”