“This stays cool for a few minutes at most. I found it was useful for tucking ice packs into but otherwise, not great since it doesn't stay cold. I would not re-purchase this item.”
“I'm so disappointed with this product! Doesn't stay cold. At allâ€â€maybe 10 minutes, if that. I left it in the freezer inside the freezer bag OVERNIGHT so it would be ready for when I came home after wisdom tooth removal. Nope. It quickly reverted to room temperature and I'm now using an ice pack tied over my head by a scarf. If I hadn't thrown out the packaging, I'd be requesting a refund. Buyers beware.”
“After having a very painful and complicated oral surgery, this became my best friend. I bought two of them so one would always be cold. I used it 24/7 for almost a month. Even sleeping with it.”
“I bought this and another brand (one of the many blue ones on TRAKK) before I had a tonsillectomy at age 39. The surgery and 2-week recovery was the worst time in my life. I would wake up in the middle of the night feeling like someone set razor blades on fire and sliced my throat and tongue. Icepacks really helped, and this one in particular was my favorite. I read a bunch of negative reviews about this black one but honestly, it was so worth the cost and perfect for my recovery, even if I never use it again.So it comes in a plastic sealable bag you use to chill it in the freezer so it doesn't get dirty I suppose. I always used the bag when chilling it in the freezer. It takes maybe 30-60 minutes to get cold in the freezer. When you take it out, it will stay cold for only 15-30 minutes, probably depending on the temperature of the air and your skin. But you are really not supposed to ice your body more than 15-30 minutes at a time anyway so I was fine with that. It chills fairly quickly so you can use it multiple times per day. I switched off using this and one or two other icepacks.The thing I really liked most about this product was the fact that it was made out of gel, so it contours to your face, and it is super soft. It has no edges or hems or seams, unlike the blue one I bought which I didn't like at all. This black one covers all your relevant face parts for oral surgery and doesn't push anywhere. The cold gel goes right to the edges of the pack, and the entire thing is gel except the part on the top of your head. The softness is so important when everything is swollen and painful to the touch. This icepack provides instant relief from oral pain.It fit me (a woman with an average head) perfectly snugly, but has some give/stretch for different size heads. It may be too big for a child though. I saw one bad review that was unhappy it was stitched together as one piece instead of having ties or velcro to close it. Personally I liked that it was stitched together; I felt that helped it fit more snugly (versus the blue one that used velcro and I constantly had to re-adjust).Honestly, I cannot rave enough about this product and I highly recommend it to anyone who is going through wisdom teeth or tonsil removal or other oral surgery. It literally helped me survive.”