“Freezes up with ice between the beads Not like other gel bead packs. Ice freezes up between the beads and almost gets hard. Bought 2, both do the same thing. The shoulder strap is good though and the size.”
“I put it into the microwave and it's burst. I put this into the microwave for 1mins and after that it bursts and all the soft plastic balls come out. I bought this previous month and used it 4 times only and today the incident happens. I am totally disappointed about this product quality. I won't buy this product again. Waste of my money. The company should refund my money. I am requesting the seller please refund my money.”
“Peas/beads are a must so that if used as ice pack, it will be pliable. Specifically purchased this product bc it has the small beads. This is a must when you are looking for ice relief. The beads make the piece pliable. I have bought several other kinds of hot/cold packs, but when you freeze them, they are like a brick in the shape of however you placed them in the freezer. The beads allow you to shape the ice pack to your need. This also has a wide, a very long velcro strap that makes it easy for you to get around your back without having to struggle for the end of a strap.”
