“Great product - arrived quickly - seems like it will get a lot of use. Purchased for lower-back pain relief & to help relieve tension in my neck. The unit works well - the heating piece is a great feature & it works really well for neck massaging. The only complaints I have are that it's not the easiest to use for back massaging. You can't/shouldn't lay on it - so you have to attach it to a chair or something and then sit up using it - not horrible just slightly inconvenient. And the other complaint is that the plug in unit, wall plug-in, gets a little bit hot - so be sure to use it for only 15 mins at a time.”
“I thought the heat is always on by default so I was about to return it. Then I found out the heat could be turned off . I usually use this pillow for my trapezius muscle. I only leave it on for 2 cycles each time I use and my neck and shoulder pain is relieved”
“The design of this massaging neck pillow is somewhat uncomfortable. There is a cylinder in the middle of the two rotating kneading rollers that digs into your back when you lean against it. To fix this issue, I have to position the pillow to massage one side of my shoulders at a time -- it is uncomfortable to have both kneading rollers massaging both shoulders at the same time due to the cylinder. Other than that, it works just fine and is easy to use.”
