“(Update) The customer service team recently reached out to me and offered to providea replacement, this gesture clearly shows that they care about overall customer satisfaction.I will give Medcursor another try when I receive my replacement unit. Thank youHad this massage gun for close to 2 years and during that, I really only used it a handful of times. It works great when it works but now it stopped charging and it is extremely frustrating. Now it's completely dead!”
“UPDATE: The seller reached out to me with a very sincere letter with an offer to replace or refund. We really did like it when we used it while it worked, and hope this is just an isolated issue. We requested a replacement and hope the replacement one works well.Here is their letter:"Thank you for posting a review about the Medcursor Massage Gun and we're sorry to hear that your experience was not up to standards.Please feel free to reach out to us if you need a replacement product or if you want a refund. We would love to make things right if you give us another chance.We are hoping for your understanding and consideration."Original review:We loved this machine until it stopped charging. We don't use it often, so it was upsetting when it ceased working. It's completely dead after just shy of two years.”
“I carry my stress in my shoulders. I've previously been using massage therapy (gets expensive), copious amounts of ibuprofen (not good for extended bouts), and TENS therapy (limited results) to combat my pain. I took a chance and ordered this product when I recently found my unemployed status was causing the usual pinching and numbness to return.I waited (less than) patiently for the device to arrive (two days is a really long time when you're in pain). I watched a few videos on the effective use of a device of this nature. Upon delivery, I watched as my husband opened the package with the speed of a snail.Imagine my delight when there was a partial charge straight out of the case! We went straight to the air cushion head and began banging away at my shoulder and neck. My husband was initially trying to help, but I found it much more effective to take control of the equipment myself.After LESS THAN 5 MINUTES, I was feeling the sweet glory of relief. The pinching had abated in my shoulder and feeling was returning between my shoulder and elbow!I plugged the beast in to get a full charge on it and went about my evening. As I began to feel the pinching breaking through I returned for another round, this time with the round attachment. 2 minutes of focused attention set me back on the path to recovery. I sought out my new friend one more time before bed, again with the round attachment, and turned in to greet the sandman pain free.I'm delighted to tell you that I haven't taken ibuprofen today and I am completely pain free for the first time in 10 days. This is the best money I have ever spent in my life. My pain is recurring and I'm confident this will assist me in future combat missions just as it did the first time. It doesn't take much (and frankly, your teeth can't take much if you're working on the neck), but if you pay attention to the spots where you've got knots and concentrated pain, you'll make quick work of it too!You don't need assistance using this product, but if you have someone to work some of the more central spots in the back, assistance won't be unwelcome. Pay attention to what mode you're in...physiotherapy may be nice for some, but I definitely wanted the fitness mode levels of torque and speed.I don't regret this purchase and I don't believe you will either!”
“UPDATE!!Seller offered to replace with theor newest model or a full refund. Definitely appreciate them standing behind their products. Thank you!I purchased this in November of 2020, and like another reviewer I read it just stopped working on me in less then 2 years. Unclear how to reach out to Medcursor, but hopefully they reach out to me to resolve my issue since it is completely dead! Still giving it 2 stars since it was pretty good, and I may just got unlucky.”
“It really gets down and tenderizes the muscles. It can be painful if your not careful but it REALLY gets in there and relieves the tightness. I never had a vibrator do this good. I love it! My chiropractor was the one who turned me onto this great device!!!”
“This product worked fine when immediately fully charged, but would not hold a charge for more than a day. Now after 1 year of very minor use, the device will not hold a charge. A replacement item was sent. Good customer service.”
“I'm glad I bought this. I suffered a head injury and neck whiplash nearly a year ago. This really helped reduce my tight neck muscles, shoulders, and even my lower back pains from previous injuries. It even helped my sciatica using that chisel looking attachment. I liked it so much I bought another one for my parents. The battery last a good long while too, considering how much I use it. I even use it at lower levels to massage my jaw muscles because I have Temporal Mandibular Joint Disorder. I haven't tried other similar massagers to compare, but this works for me and the price is not bad. Quality wise, so far I haven't had any issues. Seems sturdy well built so far.”
“This is THE BEST purchase I've ever made. I use it after running or working out, even if my muscles don't feel fatigued. I am hardly ever sore the next day like I used to get.My father, who is in his 60's, used this every day after each race when he completed the Dopey Challenge during Disney's marathon weekend earlier this year (a 5k, 10k, half marathon, and full marathon in the span of 4 days) and he said without this massager, he does not think he would have been able to compete the challenge.If you are unsure about this product because of its price in comparison with the big, name brand companies that sell this type of massager, don't be!! Get this product!!!”
