Conni has been a leading textile innovator since 2003. That's a long time standing alongside Australians, helping achieve comfort and dignity in times of need.
“The product way small in size.
Very disappointing as they felt good quality
No nylon elastic .
The staff were excellent when I enquired about returning.
Everything was done efficiently”
Thank you for taking the time to share your feedback with us, Debbie.
We understand that body shapes and sizes vary, and we strive to cater to everyone by designing our Reusable Underwear range according to Australian standard measurements. We appreciate that finding the perfect fit and style can be challenging when shopping online.
We are so pleased to know that our dedicated customer service team were quick to assist with your exchange and that you appreciate our efficient service.
We are always here to assist our amazing customers and pleased you have had a great shopping experience with us.
“I had great service with your company recently when I made the above purchase - the goods were delivered as promised - and I would recommend your company to alll and sundry.
Sincerely
Eugenie Cotter”
Dear Eugenie Cotter, Thank you so much for taking the time to leave us a 5-star rating for our Conni Ladies Classic - Mixed - 3 PACK - Womens Size - 18. We greatly appreciate your feedback and support.
We are thrilled to hear that you had a great experience with our company and that your purchase was delivered promptly as promised. We strive to provide excellent service to all our customers, and it's wonderful to know that we met your expectations.
Your recommendation means a lot to us. We value your trust in our company and will continue to work hard to ensure that we consistently deliver top-notch products and service to all our customers.
“Wonderful idea. Woeful performance. The leg bands quickly wick any drips to outer garments. They are definitely NOT "waterproof" (Your actual word!)
Not even water resistant, let alone damp proof. What a huge disappointment.
To at least partially improve these garments, widen the gusset right to the edges. Replace the so called waterproof insert with a material which really does the job.
Otherwise re word your advertising to truly represent your product.”
Hi Jennifer, Thank you for sharing your feedback. We're sorry to hear that you have found the Classics unsuitable for your desired purchase. We sell thousands of these to our customers who love them, as you can see from our reviews. It is a shame this has not been the case for you.
I can see that Melanie has already been in contact with you during the week, passed on your feedback to our product team, and offered a refund for any unused items still in their packaging. Please do not hesitate to reach out to us via return email with our CS team.
Thank you for taking the time to share your review with us, Robyn.
Many of our customers adore the discreet protection offered by our Ladies Classic Underwear. The washability and reusability are also incredible features, which makes our reusable underwear a cost-effective alternative to disposable pads and liners.
If you have any questions regarding the function or fit of your Ladies Classics, please do not hesitate to reach out to our friendly customer service. We are always here to help.
Dear Valerie, Thank you so much for your fantastic 5-star rating of our Conni Ladies Classic - Mixed - 3 PACK! We truly appreciate your support and are thrilled to hear that you find them comfortable and just like normal underwear.
We love receiving reviews such as yours, Patricia. We understand that incontinence can affect individuals at any age and we are so proud to design and produce a quality range of products that can support the needs of our valued customers.
We are delighted to hear that you love the protection our Ladies Classic Underwear provides and the comfortable fit.
Thank you so much for taking the time to share your amazing review with us.
“Purchased 3 pack of ladies classic knickers, not correct size, so returned awaiting exchange, product feels nice and does work as is supposed to. Have not tested the liners yet.”
Good morning, Anna; thank you so much for your feedback. We'll get onto your return as quickly as possible and we hope you find the products to be exactly what you're looking for!
Thank you so much for your fantastic 5-star review.
We are thrilled that you love the comfort of our Ladies Classic Underwear and we truly appreciate your loyalty to Conni.
