Conni has been a leading textile innovator since 2003. That's a long time standing alongside Australians, helping achieve comfort and dignity in times of need.
“Just did not fit my shape well I'm afraid loose round my leg, just the cut of the briefs did not suit me and they are not very forgiving due to the fabric they are made from”
Thank you for taking the time to share your feedback with us, Elizabeth.
We understand that body shapes and sizes vary, and we strive to cater to everyone by designing our Reusable Underwear range according to Australian standard measurements. We appreciate that finding the perfect fit and style can be challenging when shopping online.
When your order arrives, we recommend checking one item first to see if the size and style meet your expectations. If the fit isn't quite right, we offer a flexible exchange policy for any unused and unwashed items.
A friendly customer service team member will be in touch to discuss the fit and help you find the best option for your needs.
Thank you so much for taking the time to provide us with your feedback on the Conni Ladies Classic - Beige - 3 PACK. We truly appreciate your thoughtful review and we are sorry to hear about the issues you encountered.
We understand that the availability of larger sizes has been a concern for you, and we apologize for any inconvenience caused. Customer satisfaction is our top priority, and we want to ensure that we address and resolve this issue promptly.
Once again, thank you for sharing your experience with us, Jennifer. We are grateful for your feedback and are committed to making improvements based on your suggestions. Please feel free to reach out to us at any time.
“During the really hot days we have just experienced, I perspired quite a lot where the actual padding was and became rather uncomfortable (I don't normally perspire much).”
Thank you for taking the time to share your feedback with us, Irene. We have so many customers who love the light feel of our Reusable Underwear so we are sad to hear about your experience.
Our product development team has meticulously crafted our Reusable Underwear with materials free from PVC, Latex, or any harmful chemicals, to ensure our valued customers' comfort while providing reliable protection from light bladder and bowel leaks.
Another alternative you may like to consider is our Ladies Active Underwear which features gusset-only protection. A member of our Customer Service Team will be in touch shortly to assist you with your concerns and hope to resolve this matter quickly for you.
“Very sweaty. I guess being leak proof, it's kind of obvious but I wasn't prepared at all for how much perspiration they would generate in a very short space of time. Not really wearable for more than a very short space of time.”
Thank you for your feedback regarding our Ladies Classics. We have so many satisfied customers and staff who wear the Classic Underwear and we are sorry to hear that you are not happy with the material. A member of our customer service team will be in touch with some alternatives for you to consider.
