Conni has been a leading textile innovator since 2003. That's a long time standing alongside Australians, helping achieve comfort and dignity in times of need.
Thank you for sharing your feedback, Joshua. We are sad to hear that your purchase did not meet your expectations.
Our Reusable Underwear is specifically designed to provide confidence and protection for light bladder leaks and small bowel voids. Many of our customers have found them to be invaluable. However, we understand that every individual’s needs are unique, and we’re committed to helping you find the right solution.
A dedicated member of our team will reach out to you shortly to discuss your needs and concerns. We’re here to ensure that you have the best possible experience with Conni, and we’ll do our utmost to resolve this quickly for you.
Thank you for taking the time to share your feedback with us, Alan.
We understand that body shapes and sizes vary, and we strive to cater to everyone by designing our Reusable Underwear range according to Australian standard measurements. We appreciate that finding the perfect fit and style can be challenging when shopping online.
When your order arrives, we recommend checking one item first to see if the size and style meet your expectations. If the fit isn't quite right, we offer a flexible exchange policy for any unused and unwashed items. We're here to help you find the best option for your needs.
“Perhaps this may be due to difference in sizing. I ordered the same size as my existing underwear but I find that I need to pull up the Conni underwear regularly when wearing during the day. They do not seem to come up over the buttocks.”
Thank you for taking the time to share your feedback with us.
We understand that body shapes and sizes vary, and we strive to cater to everyone by designing our Reusable Underwear range according to Australian standard measurements. We appreciate that finding the perfect fit and style can be challenging when shopping online.
When your order arrives, we recommend checking one item first to see if the size and style meet your expectations. If the fit isn't quite right, we offer a flexible exchange policy for any unused and unwashed items.
Please do not hesitate to reach out to our friendly customer service team. We're here to help you find the best size for a comfortable and supportive fit.
