Hi Kathleen, we are sorry to hear that you did not love your purchase. We suspect that you chose a shampoo & conditioning formula that wasn't best suitable for your hair type, so hopefully, this helps: We have 5 different shampoo & conditioners that have been developed for different hair types and needs. The Volumizing Follicle Strengthening Shampoo & Conditioner is our lowest, lightest level of conditioning, and was formulated for fine, normal hair. Our Deep Hydration Follicle Strengthening Shampoo & Conditioner is suitable for normal to dry hair. Our Color Boost Follicle Strengthening formula is more intensive and was developed for color-treated hair. Keranique Scalp Restore Anti-Dandruff Shampoo & Conditioner will calm, deeply moisturize and soothe your scalp while removing loose, dry flakes. Our highest level of conditioning is found in Damage Control. It provides intense conditioning and was developed for dry, damaged, or chemically processed hair. There is a wide range of products to address individual needs! We are happy to switch out the current formula of shampoo & conditioner for a formula that may be better suited for your hair type, alternatively we offer a full 120-Day Money Back Guarantee on each shipment that we send. Your Product Specialists are happy to support you Monday through Friday from 9am-9pm EST at (888)237-4131. Thank you.
“The combo is absolutely amazing! Been using it for a little over a month now and my hair and scalp n ver felt better! I have scalp psoriasis and very itchy scalp. Let me tell you since I started using the shampoo and conditioner my scalp feels so healthy and I finally have my psoriasis under control! Buy this if you have scalp issues!!”
“For me this product is like having several all in one. My dandruff is no longer a problem and my hair is always soft, manageable, snarl free and has tons of volume. From the start it was obvious that Keranique's products are of premium quality.”
“I have used the reg Keranique products for several years. I am so happy to have found this anti dandruff shampoo & conditioner. I often found my scalp itchy and dry. Now I have no itch it is soft and feels so light and wonderful.”
