“This duo is amazing. My hair is left soft and easy to manage. It rinses out quickly and leaves no residue.
My hair is extra shiney and fuller. There is no strong odor. The scent is very mild. I have noticed practicaly no hair loss. I've just finished my first bottle of shampo. It lathers up well and you don't need a lot. It's a win-win situation for me.”
“I returned the products, as directed. The delivery was confirmed on November 19, 2024. Two and a half weeks later, I am still awaiting a refund. Bad product. Bad customer service.”
We are very sorry to hear about your experience with Keranique, Robin. Our goals are for you to have a rewarding experience with both our products and services. Upon review of your account a refund was processed on 12/6/2024 for the products returned. Please refer to your email for further details. Your Product Specialists are happy to assist you Monday through Friday from 9am-9pm EST
“I have only been using it for a couple of weeks, so I haven't really noticed a change in my hair. I do really like the scent of the shampoo and it leaves my hair feeling soft and manageable. I did have a problem with the delivery. I ordered it and it didn't come and didn't come and didn't come. The tracking kept saying it was coming the next day and then it never came. I called and complained and asked when it was going to be delivered. They resent and I got it a week later. Never did receive the original order.”
We are so happy to hear you received your replacement quickly. We are sorry about the lost shipment, please don't hesitate to reach out to us, we are happy to help! Your Product Specialists are available Monday through Friday from 9am-9pm EST at (888)237-4131
Hi Sheryl, it was a pleasure speaking with you today. You will receive Keranique Volumizing Shampoo & Conditioner Duo within 5-7 business days. Please don't hesitate to reach out to Your Product Specialists, we are happy to support you Monday through Friday from 9am-9pm EST at (888)237-4131.
“I have been using this shampoo and conditioner for over a year and the results are amazing. It was recommended to me by a hairdresser when she noticed my hair was thinning, she said she had seen good results in some of her clients. I used the 4 part process. Love it.”
