Hi Connie, we are so sorry to hear about your experience. Our goals are for you to have a rewarding experience with both our products and our services. On 10/21/24 a replacement shipment was processed for the missing items. We have sent an email with further details regarding the shipment and your account. Please don't hesitate to reach out to Your Product Specialists, we are happy to support you Monday through Friday form 9am-9pm EST at (888)237-4131.
