Dear Anonymous
I'm sorry that you're having issue with the bracelet.
Thank you for letting us know about it.
I would like to see how I can make you feel better about your purchase.
I'd be happy to send you another replacement order.
Cheers,
Reilene
“Absolutely beautiful. I'm so in love I want to buy the rose gold and silver but they are currently out of stock. I will keep my eye open. I can't wait to have them all.”