“Had a bad first time set up experience - the instruction piece attaching to the product were overly simple and hard to follow for a first time user. Also the link provided was not working.
We made a good decision to test out the set up before going on a trip. Otherwise, it could be a disaster if we were to set it up first time during the trip.
Not to mention the fan needs to be charged to operate. Would have go with the no fan option it I knew this before my purchase.”
Hello,
We apologize for the inconvenience you experienced during the setup process and for any confusion with the instructions and link provided. Your feedback is valuable to us, and we'll work to improve these aspects for a smoother experience in the future. Thank you for testing the setup beforehand, and we appreciate your understanding regarding the fan operation. If you have any further questions or concerns, please feel free to reach out.
“My little one needs complete darkness and silence in order to go to sleep. I thought I didn’t need the slumber pod but the trip was a disaster. Maybe 3-4 hours of continuous sleep over 3 days. I was so desperate I would try anything. This was a game changer! The baby slept properly with no issues. It does get hot in the pod so the fan is helpful to circulate the air.”
