“It arrived with two top-to-bottom “runs” in the fabric, which allows light to come in. Poor quality and plenty of room for improvement. The 3 stars are for the overall benefit using it during my first hotel stay with my baby. It was better than nothing, but an expensive purchase for a defective product.”
I hope this message finds you well. We sincerely apologize for the inconvenience you've experienced with your recent SlumberPod purchase. Your feedback is incredibly valuable to us, and we take your concerns seriously.
We understand that the product you received had "runs" in the fabric, which allowed light to come in. This is certainly not the level of quality we aim to provide, and we are committed to making this right for you.
We will reach out to you directly to discuss the next steps and resolve this matter to your satisfaction.
“My baby loves his SlumberPod. We practiced using it at home in his travel crib before going on vacation, and it was great. He stays asleep and I don't need to tiptoe around as much. I put a sound machine nearby on the outside, and he's good to go for a good nights sleep!”
“Buy this!! You’ll definitely thank yourself if you’re lacking sleep. We purchased it to take it camping for 10 days in cold weather used it inside our tent, and our baby who never sleeps 11+ hrs slept 12 sometimes closer to 13 hours! He took regular naps throughout the trip in the pod as well! We’ve been back a week and although we don’t use it in his room, he is consistently sleeping 12 hrs now (blackout curtains present). We’re expecting another baby in March and we will use it in our room with this new babe. I’m very excited as I can be my own demise when it comes to sleep in those first 6 months. I constantly turn over/sit up to look at babe with every little noise and I believe not being able to see each other will help us all sleep better. :) I highly recommend this product!”
“This is a great idea and we were so excited to use it! We set it up in our 1.5 year old’s room 2 weeks before our trip to practice sleeping in it a few times but she was too scared and refused to nap in it. So, while we wanted this to be a great solution we ended up returning it.”
“Cannot say enough about how much we love our Slumberpods. They make traveling with 3 littles a breeze. As a BabyQuip provider, these have also become my #1 rental item & families are so happy with them. Highly recommend!”
“We love this Slumberpod and it’s become essential for vacations. We’ve only had the newer model less than a year and taken it on only 3 trips and the pole broke while on vacation. It’s not covered under warranty since over 90 days. Disappointed in quality and was warned of this in reviews. It’s a bummer on vacation.”
