Hi Sherry,
We are sorry to hear the shade did not match your skin tone. We would always recommend a stater kit for new customers, where we include 3 different shades of Concealing Creme so you can mix and match and see which color works best for you.
Kindly give our customer service line a call and a Representative will be happy to go over our re-ship options with you to help find you the right products. We can be reached at 732-542-5357. We look forward to speaking with you!
Best regards
Hi Victory,
We are sorry to hear that the products ordered did not work well for your needs. A representative would be happy to go over your order and make sure the correct products and shades were shipped. We would also love to go over different application techniques to make sure you get the best results.
We can be reached directly at 732-542-5357.
We look forward to hearing from you soon.
Best regards,
Smart Cover Team
“I received my order, i opened that lipstick and it fell on my floor. And the colors are not correct on the website. I saw i color that looked like my skin tone and it was completely lighter then the picture. I’m very disappointed with my order, and i feel like i was mislead.”
“I have a birthmark on my nose. Your concealer covered it and it then matched my
Skin. The birthmark was barely noticeable.
I do appreciate this product!”
“Really like the coverage !! Got this product 10 yrs ago it was better then it is now think it works better when u r younger unfortunately everything does”
Hi Mariel,
The Starter Kit is great for new customers because sometimes people are a combination of two shades. Many times in the summer, legs can get a little darker than the face. Since we are not sold in stores, Smart Cover puts it all together in a convenient kit so that you can best match your skin tone.
