“I indicated that I am very pale so only one of the 5 tubes applies to me. I tried a shade higher and that won't work. If I person selects light that is the product that should be sent. It's useless. After I use the one small light tube the others go in the trash. I feel the product is highly misrepresented.”
Hi Linda. Thank you for your review. We put three different shades of Concealing Creme in our Starter Kit so each of our new customers can custom match their skin tone. Some use a combination of two shades while others only use one. Your kit also included a Color Corrector which lightens any shade. Now that you know which shade works best for you, we also offer a Smart Plan whereby you get two of your favorite shades for the price of one! Feel free to call with us any questions at 732.532.5357.
Kindly give our customer service line a call and a representative will be happy tWe can be reached at 732-542-5357 and look forward to hearing from you soon.
Best regards,
Rachel
Hi! We are sorry to hear that your having trouble with our coverage. We would try applying a generous amount and blending in the edges you may also be a combination of two shades. As for the waterproof, Once is the concealing creme gets wet you will see the water beads right off the skin. We would recommend you allow the creme to completely dry as well before getting wet.
We will be happy to better whelp and walk you through step by step.
Kindly give us a call at 732-542-5357.
Best regards,
Rachel
Smart Cover Customer Service
“Hi !
I would like to be expressing my gratitude but.
This product is not working at all.
Probably you will say that I am in the 1 % negative respond group.
Sad, very sad.”
Hi Eduardo,
Sorry you are having trouble with the kit. We would be happy to help you with tips on how to cover or shade match. Please feel free to us at Customer Service at 1.877.651.6655. We look forward to helping you!
“I love this product. I'm an African American female with a few blemishes on my face and because of "Smart cover," I'm able to hide those dark spots. I wear this product under my make-up. Flawless result!!!!!!!!”
“There is a lot to choose from in this group, but even the very lightest shade is too dark for me. I followed the instructions, but the concealer still did not cover my age spot completely, so I was disappointed.”
Hi Phyllis, Thank you for your review. We are sorry to hear that our products are not working as well as you have expected. Please give our customer service line a call and a representative will be happy to go over some different concealing techniques or help find you the right products for you! We can be reached Monday through Friday 732-542-5357. Again thank you for your review and we look forward to hearing from you soon. Best regards
“I love it, I have dark circles under my eyes due to blindness and glaucoma in one and past surgeries on my other eye and it helps to hide the dark areas. Plus, it looks great when I use it as a full face cover. It’s quick and easy!!”
