Australia & New Zealand Adventure Reviews

4.5 Rating 32 Reviews

About smarTours:

smarTours is a leading provider of direct-to-consumer, affordable travel experiences to exotic global destinations. The Company offers travelers curated, pre-packaged itineraries to over 50 destinations across the globe. By offering tours directly to consumers, the Company provides premium-quality experiences at value prices, and as a result, has cultivated a highly passionate and loyal community of repeat travelers. More than 200,000 travelers have taken a smarTours trip since the founding of the Company in 1996. smarTours is… the smarter way to see the world.

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800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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“I enjoyed the tour very much. Liz, our guide, was professional and gave excellent advice. New Zealand and Australia were new to me and it seemed that the itinerary touched on a pleasing variety of sights, experiences, and locations within the time we had. We also were fortunate to have great travelling companions and good weather. I'm very satisfied with our experience.”

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Posted 5 years ago

“This tour was my first with SmarTours. I liked the tour and was very happy with Liz Moran as our guide. I didn’t see any reason to go to Auckland, just a city. Our “farm experience” was a bed and breakfast, not a working farm as expected. I loved the four wheel drive in Queenstown on the Wakatipu river. It was a great add on tour. I’m sure you’ve heard how unsatisfactory the hotel in Cairns was. Construction dust everywhere and mold in the air vents. Bad choice of accommodations on your part.”

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Posted 6 years ago

“This was our 5th Smartours and my rating is "good". The trip was exceptional. New Zealand was a wonderful revelation and Australia was fantastic. The tour group was close and friendly. The Tour Escort (note-not "guide") certainly got the group efficiently from place to place but was not a resident and therefore provided extremely little insight into the land, the people, the customs, culture, history or society. All this has been provided on previous tours and took my rating down a notch. The escort seemed to be a bit detached from the group and therefore made some of us feel as though we were a bit of a distraction rather than a focus. I urge Smartours to only use residents of the country as tour guides. We travel to learn about other places and cultures and, in my opinion, this was not provided in this instance”

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Posted 6 years ago

“Amazing trip. Everything was organized and thought out. Only downfalls were staying in Dunedin and our tour guide should have been a native Australian. The bus driver in New Zealand was knowledagble about everywhere we went including history and current events. We missed out is Australia not having someone who was extremely familiar with where we visited and knowing the local culture.”

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Posted 6 years ago

“Our recent trip was great. The itinerary was thorough in providing us an up close experience of both New Zealand and Australia. Our guide Jeremy was fantastic. He was knowledgeable, organized and gave us many little tips to make our experience even better. Thanks for making our experience terrific.”

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Posted 6 years ago

“This was my best trip to date. Jeremy Elsasser was the most Professional, patient, informative and kind Tour Guide that I have ever traveled with. I would gladly recommend Smartours because of the excellent guide and the wonderful tour. It was everything I had hoped for. Thanks to all.”

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Posted 7 years ago

“Everything about this trip was amazing, from the itinerary to the cost. Our guide Jeremy made the trip interesting and kept things on track. He was very knowledgeable, having lived in Australia for 7 years. This was our 4th. trip with Smartours and there will be more. Smartours is a real class operation!”

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Posted 7 years ago

“April 4-24 2017 - This itinerary was such a great one - and for the cost: outstanding and the local people all so very nice. The hotels were nice, all in good locations, always great buffet breakfasts, always good and reasonable restaurants nearby with stunning views everywhere we went otherwise. We saw the best of both New Zealand and Australia - everything we have ever read about we saw and did and more. In New Zealand - both North and South Island - the highlights for me were the beautiful scenery and interesting Maori culture and every stop had plenty of time to shop, eat and see something unique. The Shotover River Jet Boat ride, Gold Rush Safari through the canyons and the beautiful Remarkables mountain range, evening steamboat ride to a riverfront farm estate for an incredible chefs' buffet dinner party were one of a kind experiences. The drive to Milford Sound and then ferry ride amongst the towering mountains and waterfalls - absolutely breathtaking. Australia was another stunning destination. For me being able to snorkel in the Great Barrier Reef and see the colorful giant clams opening and closing, the sea turtles and beautiful fish swimming just feet below in the amazing underwater landscape was well worth the ride to Michaelmas Cay just outside of Cairns. The Great Ocean Road near Melbourne offered beautiful scenery the whole way, with its final destination ending with the surreal view of the 12 Apostles rock formations in the pounding surf against bright blue sky - spectacular! Sydney? One of the most beautiful cities I have ever seen! Dining the first night at a small Italian restaurant on Sydney Harbor with the Sydney Bridge and the Opera House in the background is indescribable - I'll never forget it, and I also did the Bridge Climb the next day, although there are many ways to get an unforgettable view from the Bridge of all of Sydney Harbor. A dinner cruise around Darling Harbor to Sydney Harbor, and also a tour of The Rocks area was yet another wonderful "not to be missed" and historical part of what I would call a trip of a lifetime!!!”

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Posted 7 years ago