India & Nepal Reviews

5 Rating 48 Reviews

About smarTours:

smarTours is a leading provider of direct-to-consumer, affordable travel experiences to exotic global destinations. The Company offers travelers curated, pre-packaged itineraries to over 50 destinations across the globe. By offering tours directly to consumers, the Company provides premium-quality experiences at value prices, and as a result, has cultivated a highly passionate and loyal community of repeat travelers. More than 200,000 travelers have taken a smarTours trip since the founding of the Company in 1996. smarTours is… the smarter way to see the world.

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Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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“Excellent trip with a phenomenal guide, covered 5-6 cities in India plus Kathmandu, Nepal. Smartours does not provide enough preparatory information on anticipated expenses so we were caught short; but otherwise excellent.”

Helpful Report

Posted 6 years ago

“India has always been special to me. We recently combined a short segment of independent travel to Calcutta (birthplace of my father and where my grandparents were buried) with an organized trip to India and Nepal. The hotels on the tour were generally OK with superb accommodations at the Meridien New Dehli and good accommodations Jaypee Palace in Agra. Breakfast buffet was excellent most places. The entire trip was made enjoyable, comfortable, fun and ran smoothly due the tireless efforts, skill, compassion, care and friendship of our guide Jasvir Saurana. He took care of all the annoying fees including all the hotel tips, some of small fees for toilet attendants that is annoying for some of the western traveller (shouldn't be as those attendants would not be working there if they are able to find other work easily), and some camera fees for those that happen not to carry small change, etc. (This is not true of other Smart tour guides!). He personally bought treats, additional night boat ride on the Ganges, drinks and flower/candle offering on the Ganges amongst others for the group. He was unstinting of his personal time for demanding and sometimes dependent tourists. He seamlessly integrated personal flight schedules and worked with his agencies and Indian travel bureaucracy/security to make what could have been a travel headache if not nightmare when I unfortunately had to cancel the last segment of the trip due to my mother's illness and subsequent death. The entire journey, guided by someone I would be happy to have as a friend, through northern india including a passing glance of Indian culture, India lifestyle, intra Indian flights, train, boat, rickshaw, bicycle etc, is a life (changing) experience not to miss.”

Helpful Report

Posted 7 years ago

“I recently finished up the India-Nepal tour with SmarTours on November 5, 2017. I can’t say enough about it. It was a life-changing experience. We saw many wonderful sites and had some very unique and extraordinary experiences. One of our tour mates was even cast in a Bollywood film to play a British officer! The evening trip to the Ganges River was an other-worldly experience not to be missed. Seeing the Taj Mahal was the fruition of a life long dream. It truly is the most beautiful building in the world. The food and venues were superb. Our tour guide, Jasvir Saurana, a Delhi native, was excellent, from attending to every aspect of our travel comfort to acting as a great narrator and teacher of the history, religion, and customs and practices of India and its various regions. Jasvir gave India the color and contextual meaning to make it come alive for our entire tour group. He was exceptionally kind and courteous to all, making everyone feel welcome and part of a fun and caring group. He truly is a rock star tour guide and great human being. It was the trip of a lifetime. Thank you, thank you, SmarTours and Jasvir! Namaste ?”

Helpful Report

Posted 7 years ago

“Tour guide Jasvir Saurana has been one of the best I've experienced in my 14 escorted tours over the years. He is knowledgeable, organized, experienced and most of all proud of his country. Being born of Indian parents but never visiting this awesome country until now, I had only minimum knowledge of this magnificent country with all its grandeur and history. Jasvir opened my eyes to so much more with his detailed explanations of India and Nepal in all their majesty. He is very caring and generous with his time and I'm grateful that I was a participant in this journey. Accommodations, transportation and incredible staff made my trip amazing and incredible. I compliment SmarTours for this great experience and would certainly travel with them again. Three Cheers for SmarTours and 10+ for Jasvir Saurana. Namaste.”

Helpful Report

Posted 7 years ago

“Took this tour Sept 23-Nov 5th and what an adventure! Words cannot describe the amazing experience we had during this tour. We experienced the culture and history, saw amazing sites and unbelievable architecture and enjoyed fabulous food! What made this tour even more memorable was our fantastic tour guide Jasvir Saurana. Absolutely fantastic! If you are planning on taking this tour i would highly recommend this company. Accommodations and transportation was fantastic. ANd of course, if you get Jasvir as a tour guide, well thats just icing on the cake!”

Helpful Report

Posted 7 years ago

“Our guide, Jasvir Saurana, made this trip the trip of a lifetime! His knowledge and enthusiasm were infectious. The whole group loved him. I will never forget this experience. I came away with a new understanding of this incredible country: the history, culture, religions, and food. Don't miss out on seeing incredible India with smarTours.”

Helpful Report

Posted 7 years ago

“Amazing Trip! Loved our guide Ravi. He was so organized, knowledgeable and caring. He was kind enough to arrange a surprise birthday cake and celebration for my husband. This was an extensive itinerary and we couldn't have covered this much ground on our own. Hotels were good to great and the food was delicious. Our bus driver was a real pro. Traffic, roads and wandering cows were a real challenge. Air India leaves a lot to be desired, but we appreciated the direct flight. We would definitely book another trip with SmarTours, this was our fifth.”

Helpful Report

Posted 7 years ago

“Me and my husband just returned from India and Nepal, 23 Nov - Dec 3. This is our 8th trip with SmarTours. Thanks for providing a great experience again. SmarTours can't be beaten it's best value for money. We took land only tour and it worked well. Our tour director, Ms Bonita Backer is one of the best we've ever had. We were very fortunate to have native English speaker who speaks Hindi and Nepalie fluently as our tour director. Local guides were Indians and some of them were very hard to understand especially in Delhi tour. Bonita always reiterated what they said in a very professional manner. She also made sure we were recognized as VIP. Most hotels provided cookies, fruit baskets or upgraded our rooms. Appreciate your SmarTravel program and we enjoyed our perks. It worked. Sue Lee from San Antonio, Texas”

Helpful Report

Posted 8 years ago