Splendid Spain Reviews

4.4 Rating 12 Reviews

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smarTours is a leading provider of direct-to-consumer, affordable travel experiences to exotic global destinations. The Company offers travelers curated, pre-packaged itineraries to over 50 destinations across the globe. By offering tours directly to consumers, the Company provides premium-quality experiences at value prices, and as a result, has cultivated a highly passionate and loyal community of repeat travelers. More than 200,000 travelers have taken a smarTours trip since the founding of the Company in 1996. smarTours is… the smarter way to see the world.

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“Had a good time even with problems that arose Laura dealt with it. For example, upon leaving Barcelona on our final day we waited and waited for our bus! Some of us we very worried that we were going to miss our flights home! Laura had told the bus to be at our hotel by 9:15 pm AM. By 9:30 AM when the bus never showed, Laura called for 5 taxis ( some people had left earlier by taxi) to come at once and pick us up! Hopefully, everybody made their flights! A lot of walking in the city to get to restaurants etc. It was too much so a lot of us took taxis back to the hotel. Wish the Prada Museum was included in the tour. Walked there by myself at the end of the day because I couldn’t leave Madrid without going to the Prado. Stayed less than an hour because I didn’t want to walk back alone in the dark.”

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Posted 1 year ago

Thank you so much for your feedback June!

Posted 1 year ago

“This was a great tour for a great price. We saw so much and it gives you a taste of the highlights of each of the cities in Spain. The accommodations, tours and meals were excellent. Laura Dobrota, our tour director, was great. She made our trip fun, enjoyable and was accommodating. I would highly recommend this tour if you want to have a taste of Spain. It will not disappoint.”

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Posted 1 year ago

Thank you Jasmin! We are delighted to hear this!

Posted 1 year ago

“Excellent touring of magnificent European cities with knowledgeable local tour guides to offer historical background. Outstanding tour quidditch that was efficient and extremely helpful; Having a tour quite that lives in Spain was a valuable asset.”

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Posted 1 year ago

Thank you for traveling with us to Spain!

Posted 1 year ago

“I recently took this tour to Spain, I have travelled extensively with your company in addition to referring several people. I was very disappointed with the quality of care and services rendered during this trip. This is the first time water was not available on the tour bus and when it was mentioned water was made available for a charge. With the amount of money spent on this trip, WHY would the clients have to pay for water. Next 2 of the hotels were under construction, one hotel had construction and the bus could not access the area, therefore we had to walk a quarter mile with our carry on bags. The next hotel under construction had tarps up all over the hallways. I dont understand why other hotel arrangements were not made. My roommate is a pescatarian and no options were made available to her forcing her to not eat or go outside to secure food sources. I do not think I will travel with your company again in the near future.”

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Posted 2 years ago

Thank you for your feedback Maritza. We do apologize that this trip was not up to standard and did not reflect the quality you have came to expect from our tours. Our team is investigating the issues mentioned regarding the hotels. We were alerted of your roommate's dietary preferences upon arrival in destination and had our team on ground ensure that all meals following had options for them. Again, we are sorry to hear that your experience was sub par. We are always looking for ways to improve and thank you for your comments provided.

Posted 2 years ago