Discover Japan Reviews

4.8 Rating 25 Reviews

About smarTours:

smarTours is a leading provider of direct-to-consumer, affordable travel experiences to exotic global destinations. The Company offers travelers curated, pre-packaged itineraries to over 50 destinations across the globe. By offering tours directly to consumers, the Company provides premium-quality experiences at value prices, and as a result, has cultivated a highly passionate and loyal community of repeat travelers. More than 200,000 travelers have taken a smarTours trip since the founding of the Company in 1996. smarTours is… the smarter way to see the world.

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Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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“Wonderful trip, congenial group of experienced travelers. Return flight needs to be rerouted and shortened.”

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Posted 8 months ago

Thank you for your feedback! We are delighted to hear you had a great experience. Our flight program is changing soon so we look forward to a more smooth experience.

Posted 7 months ago

“Eric was a very engaging tour director and did a wonderful job showing us highlights of Japan. Would have been better if he had been secured for this tour earlier to allow his preparation and input to the agenda, as we understand he was a last minute replacement. Reasonable pricing for the range of services, transportation and accommodations.”

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Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“See survey input - great value for money and enjoyed trip highlights”

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Posted 1 year ago

Thank you Linda!

Posted 1 year ago

“The trip to Japan had many interesting activities included with the tour. The paper making, Japanese Tea Party, Sushi preparing of food, the design making of chop sticks, the tour guide constantly helping group organizing whatever we needed. Yuki Honda is the best guide that I have had from Smartours. A great asset to you. We enjoyed the different choices of food. We learned the new way of paying for items through machines. The Mt Fuji was not visible the day we visited the area due to fog. The gondola was not working due to repairs. The Pirate ride on the boat was nice. The part the needs to be addressed is the Hiroshima Tour. The number of student in the Hiroshima Museum was terrible. We could not see anything in the museum due to excessive amount of students. Thousands of students from many schools arrived and block all the exhibits. Group could not see anything. Waste of time. The Shrine was a shrine. The deer roaming the area was nice. Very disappoint with the tour to Hiroshima. Not worth the time going and returning. This was a Sunrise tour.”

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Posted 1 year ago

Hi Paul! Thank you for your feedback. I have forwarded your suggestions to my tour team.

Posted 1 year ago

“The Tour was wonderful. we saw many sites stayed in great hotels and got to sample the local culture.”

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Posted 1 year ago

Thank you for your wonderful review!

Posted 1 year ago

“Japan is an amazing modern, clean and well organized country with a glorious tradition to the past. The Temples, shrines and Samurai era buildings are a treasure to behold. We had an "Iciban" (#1) tour guide who went over and above the call of duty to guide us. I did have some problems with the food and some of the activities, but all in all it was a great experience.”

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Posted 1 year ago

Thank you for joining us in Japan!

Posted 1 year ago

“My 10 days in Japan was an unforgettable experience. Thanks to Ueda San for ensuring we were informed with background information before visiting some of the most breathtaking, historical sites. I highly recommend the trip and want to go back again soon.”

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Posted 2 years ago

Wonderful to hear! Thank you for sharing!

Posted 2 years ago

“Our trip was amazing. Our guide, Akiko, was exceptional. The hotels were excellent & everything was included in the price. Our group of 24 people enjoyed everything.”

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Posted 2 years ago

We are delighted to hear this Cheryl! Thank you for joining us in Japan!

Posted 2 years ago