Vietnam & Angkor Wat Reviews

4.9 Rating 50 Reviews

About smarTours:

smarTours is a leading provider of direct-to-consumer, affordable travel experiences to exotic global destinations. The Company offers travelers curated, pre-packaged itineraries to over 50 destinations across the globe. By offering tours directly to consumers, the Company provides premium-quality experiences at value prices, and as a result, has cultivated a highly passionate and loyal community of repeat travelers. More than 200,000 travelers have taken a smarTours trip since the founding of the Company in 1996. smarTours is… the smarter way to see the world.

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800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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“smarTours My wife and I signed up for a tour to Vietnam and Cambodia with smarTours, a company we have traveled with in the past and that we trusted. Our trip is scheduled to depart from Los Angeles on 4 February 2020. Because of the coronavirus crisis, we have been very concerned about health issues as the number of cases worldwide has increased daily. Given that we have to depart from the east coast of the United States a couple of days before the 4 February departure we have made many reservations for hotels, flights, and other accommodations. Accordingly, we have contacted smarTours numerous times to learn if they plan to cancel the trip. Consistently, they had no answer but promised to call or e-mail us as soon as they made a decision. The calls or e-mails never came, but tonight (30 January 2020) we checked on the Smartours website and found this information: The World Health Organization (WHO) has declared the coronavirus outbreak a Public Health Emergency of International Concern. Effective immediately we have canceled all March and April departures to our China tours: * “The Best of China” departing March 3rd, 2020 * “The Best of China” departing April 7th, 2020 * “China & Yangtze River Cruise with Hong Kong” departing March 12th, 2020 * “China & Yangtze River Cruise with Hong Kong” departing April 9th, 2020 * “China & Yangtze River Cruise with Hong Kong” departing April 23rd, 2020 While some concerns exist for traveling in the wider Asian area, there is currently no reason to cancel any existing trips to countries outside of China or that utilize Chinese airports outside of the Wuhan region. We are, however, looking to reroute our trips via other airports and airlines and ask for your patience as we look at alternatives. We will be in touch as soon as we have alternate options. The CDC has also issued a: Warning Level 3, Avoid Nonessential Travel. CDC recommends that travelers avoid all nonessential travel to China. And the State Department has issued a level Red, Do Not Travel to China, advisory. Coronavirus has already been found in Vietnam and the smarTours trip to Vietnam and Cambodia is using China Eastern airlines via Shanghai, China. They have been saying for almost a week that they are trying to reroute the flights. As of this evening (30 Jan 2020) they have had no success, which is not surprising given that many airports have been closed and several airlines have suspended all flights to the region. Despite all this information, smarTours has not canceled the two weeks Vietnam / Cambodia trip which begins on 4 February at the beginning of the continuing spread of the coronavirus. Our trust that smarTours has considered our health and safety has disappeared and we question their reasoning in continuing this trip, even if they can reroute the flights. We have two additional trips planned with smarTours but are giving considerable thought to ever traveling with them again.”

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Posted 4 years ago

“I wanted to be sure to write a review about our guide Tommy. We've been on many tours and he is one of the best we've had. His wealth of knowledge is amazing. He looks after his group above and beyond. He's so attentive to details and very personable. Smartours is lucky to have him! Our tour was excellent. A little fast paced at times. A little more leisure time would have been nice. The layover in Shanghai is terrible, but at least having access to the VIP lounge sure helped. Maybe a better airline? All in all, we highly recommend this tour. A great value for the money for sure!”

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Posted 5 years ago

“Excellent tour Guide for the entire trip Vietnam & Cambodia (Tommy) Excellent Guide in Cambodia (Dee) Excelent excursions. My favorite was the cable car to Buddha Hand. Very much impressed. Smart Tours gave us a lot of sights to see for our money including a rickshaw ride, boat rides. Hotels were spectacular. Food on tour to Vietnam Restaurants were great. Also enjoyed the food in Cambodia. Also enjoyed going to the caves.”

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Posted 5 years ago

“Wonderful tour of Vietnam! Our tour guide was knowledgeable, helpful and experienced. The food and lodging were excellent. There were so many things to see and do in the two weeks we were there it was amazing! I'll travel with SmarTours again. Great value for the money!”

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Posted 5 years ago

“It was a great trip and Tommy was a fantastic guide. He went above and beyond by giving each of us a CD of photos he took during our travels and sent additional photos via email. Dee was also a great guide in Cambodia. The nine hour layover in Shanghai was a killer, though the business class lounge made it a bit better.”

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Posted 5 years ago

“Wow!!! what an AWESOME trip!!! This is my first SmarTour but I have travelled extensively with other companies and on my own. I've been to so many unique places, like Easter Island, Africa, the Galapagos, and the Amazon, that it is hard to say my favorite trip. These are so unique they stand alone by themselves and have no comparison. Viet Nam and Cambodia are that way, too -- totally unique. Definitely a "Bucket List" trip. I would recommend this tour to anyone. One of the things I liked best was the fact that we got to do more than sit on a bus and sometimes walk around. We took tours by boat in Ha Long Bay, and by cyclo in the Imperial City, by open "taxi" around Hanoi, and by tuk-tuk in Cambodia. Our tour guide, Henry, is the best I've ever seen, and that is saying A LOT.”

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Posted 5 years ago

“What an excellent tour! We covered a lot of ground, both via bus and airplane. Great experiences throughout the trip, including sampan rides, horse drawn carriage, Cyclos, and three different boat excursions. Excellent hotels, breakfasts were excellent, especially the Asian offerings (I prefer to dine like a local when I travel). Several very good cultural experiences are included as well as museums, pagodas, and outdoor experiences, too. Guides were first rate, Henry in Vietnam and Seth in Cambodia, added so much to our visit. Practicalities: These tours are fast-paced. You'll need to be able to walk at least a mile at a time in hot conditions on uneven pavement, climb stairs (at the very least, the bus stairs!), get up early and be on time. Best for seasoned travelers used to a fast pace, can keep up with the group, and manage themselves in an independent manner (getting your own medicines if suffering from jet lag, bringing your own water bottle onto the bus each morning and being on time every day, having a cane or walking sticks if you need them, etc.). Work out for at least a month before you depart, wear sensible clothing and shoes, check the weather forecast just before you depart, then be prepared for a lot of "oh, wow!" moments! This is our third smarTours trip; we plan to continue traveling with them because of their great guides, hotels, and experiences.”

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Posted 5 years ago

“My wife and had a wonderful tour of Vietnam and Cambodia. Tommy was our guide and he did a great job in making sure everything went smoothly and everything did go smoothly thanks to him”

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Posted 5 years ago