“I reached out because I accidently ordered the 42 mm. I needed the 40mm. I never received a response on how I can exchange. Wouldn't recommend to anyone.”
“I purchased this as a gift. After wearing it about four times, it broke at the watch. The website says that for replacement you need an order number. I don't have that so I guess I'm just out of luck even though I received this email to review the item.”
“I measured my wrist and ordered the recommended size. There is not much give to the stretch so it feels a little tight/small when putting on and then on the opposite side it sits a little too loose on my wrist. I bought this to be an athletic band but it doesn’t reliably pick up on my running unless I push it up my arm too far. Would be interested in smaller size but worry about how tight it might be slipping it on. In the future I probably won’t choose a stretch band again and prefer one that latches open.”
Hi Carmen, Our bands are usually tight at first but eventually will adjust to your wrist. If it's become too loose, it means the size is too big for you. So we suggest going a size down instead. Kindly contact us at contact@solacebands.com so we can assist you with the exchange process.
