“I love my new watch band. I did have an issue when I first received it. I knew the band would have to be adjusted but the instructions that came with the band were not very good. I contacted customer service and they sent me a you tube video that was very helpful and I was then able to make the adjustment.”
“Watch link-pin slid out on first wear. Fortunately was sitting and new Apple watch did not fall off my arm. Pin slid back in too easily so do not trust it.”
I'm sorry to hear about the issue you encountered with the watch link-pin. To assist you further and address this matter appropriately, could you please contact our support team at contact@solacebands.com? They will be able to provide you with the necessary guidance and ensure your satisfaction.
“This is my second time ordering from Solace. My first three band have been great. My most recent order of the slim perma band not so much. A clasp piece keeps coming detached from the band. It does pop back on so it’s not the worst thing in the world.”
