“Worst customer service I’ve ever had in a really long time. I must’ve left at least five voicemails and sent several emails trying to follow up on a dress that I ordered off your website, and at the time was not a pre-order item. It didn’t arrive on time in fact, it took over five weeks to get and then when I tried to request a return, it was denied because I used a coupon. Even though the dress was brand new with tags never been worn.”