“This is the second time I ordered and received the same wrong part. There must be some mixup on the inventory number for the coupling with the 1" slip. I ordered (and need) the coupling to attach two manifolds. I have now paid for 3 of them.
***edit. Denny asked me to upload a picture. However, the Upload photo thing sits at 100% uploaded but still shows the "Submit" button as greyed out.
Also, shouldnt there be an easier way to address this than through a review system?”
Hi Taylor - thanks for your review! Our apologies for any confusion - the SKU seems to be pointing to the right part number for our warehouse. Could you please send over a photo of the items that you received in place of that part? Once I have that verification I can follow up with the warehouse and work with them to figure out why the incorrect parts were sent twice. We'll make sure to get you the correct items and cover the return cost on the other parts. Denny ~ Customer Service Manager