“YOU HAD THE EXACT HARD TO FIND FITTING I NEEDED PART NUMBER 436-293. THE ONLY PROBLEM WAS IT TOOK ALMOST A WEEK TO GET TO BROOKLYN. I ASKED IF IT COULD BE SHIPPED OTHER THAN USPS. I WOULD HAVE PAID FOR OVERNITE OR NEXT DAY AIR OR WHATEVER TO GET IT TO ME.SO NEXT TIME I NEED SOMETHING IN A RUSH I WILL NOT BE USING YOUR COMPANY. SINCERELY ALBERT ARBEENY”
Yep, I see where we missed this, you are correct. The order was placed on 11/17, and it was shipped on 11/18, but for some reason, it didn't get into the hands of USPS until Monday 11/21. What should have been a 2-day delivery, also had a 2-day delay that was our fault. This is not our standard practice and we'd like to make it up to you by refunding your entire purchase. Thank you for letting us know so that so we can improve. -ANDY
