“Really disappointing. Picture is misleading and shows the light comes with the grate on top. What arrived is just the tube and lamp holder. It makes no mention of the grate not being included in the description or that the picture isn’t representative of what you’re buying. I’ve tried reaching out to customer support and have yet to hear back after almost a week.”
Hi George, my apologies for any confusion. I'm happy to help get this resolved for you. I've checked both our email and phone records and couldn't find a record of any communication from you from the contact info we have on file on your order. I'll be contacting you directly here shortly. Denny ~ Customer Service Manager
