5' Gas Connector Hose with 3/8" Fitting Reviews

3.7 Rating 3 Reviews

About Starfire Direct:

Starfire Direct is a premier online retailer of fire pits, patio furniture, heaters, grills and more!

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Phone:

866-578-8538

Email:

info@starfiredirect.com

Location:

42168 Remington Avenue,
42168 Remington Avenue
California
92590

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“Did not have correct tank fitting! I must return it.”

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Hello Les, We're sorry to hear about your experience and the inconvenience you've faced with the gas hose you purchased on our website. We understand how frustrating it can be when things don't go as expected. We apologize for any confusion regarding the compatibility of the part. At Starfire Direct, we strive to ensure that our customers receive the correct and functional products for their needs. We do recommend reaching out to our customer support team in cases like this to clarify any doubts or concerns before making a purchase. Our team is always ready to assist and provide guidance to make sure you get the right product. We'd like to work towards resolving this for you. You will receive a separate email that will have instructions on how to start the return for your order; we'll do our best to assist you in returning the item and finding a suitable replacement or refund. Once again, we apologize for any inconvenience you've experienced and appreciate your feedback as it helps us improve our services. We look forward to the opportunity to make things right for you. -Starfire Direct Customer Support Team

“Exactly what I ordered”

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