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18" Stainless Steel Fireplace H-Burner Kit Reviews

4.9 Rating 44 Reviews
Read Starfire Direct Reviews

About Starfire Direct:

Starfire Direct is a premier online retailer of fire pits, patio furniture, heaters, grills and more!

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Phone:

866-578-8538

Email:

info@starfiredirect.com

Location:

42168 Remington Avenue,
42168 Remington Avenue
California
92590

Quality
Overall Look
Easy to install after removing old gas logs Works great , covered with Starburst 1/2 fire glass
1 Helpful Report
Hi Terry! Thank you for sharing your fantastic experience with our H burner and fire glass! We're thrilled to hear that your DIY project resulted in such a remarkable transformation of your fireplace. It's wonderful to know that our products helped turn your ordinary fireplace into a modern and beautiful focal point. Your decision to add more fire glass to fully cover the firebox floor sounds like it will create an even more stunning effect. We're grateful for your support and trust in our products. If you ever have more projects or need assistance, feel free to reach out. We're here to help you continue making your space extraordinary. Enjoy your revamped fireplace and the cozy ambiance it brings! -Starfire Direct Customer Satisfaction Team
Quality
Overall Look
I spoke to Scott at Starfire and he was extremely helpful and processed my order. The burner and parts arrived in two days. The installation was easy and the fame produced was better than I imagined. The flames are uniform and well dispersed. I am very impressed with this and the service!
1 Helpful Report
Hello Rick! Thank you for sharing your experience with us! We are thrilled to hear that you had a positive experience with Scott at Starfire and that your order was processed quickly and efficiently. We take pride in providing high-quality burners and parts, and we are pleased to hear that the installation was easy for you and that the flames produced were better than expected. We strive to exceed our customers' expectations, and we are glad to know that we have achieved that with your purchase. Thank you for your kind words about our service. We are committed to providing exceptional customer service, and we are thrilled to hear that our team was able to assist you in a helpful and efficient manner. Thank you for choosing Starfire, and we look forward to serving you again in the future. -Starfire Direct Customer Service
Quality
Overall Look
Works great and received it quickly!
2 Helpful Report
Hi Kaye! Thank you for your positive feedback! We're glad to hear that the product you received (18" Fireplace H-burner) works great and that you received it quickly. We strive to provide our customers with high-quality products and efficient delivery, so it's rewarding to hear that we succeeded in delivering both for you. Thank you for your business! -Starfire Direct Customer Service
Quality
Overall Look
I love the warmth and more fire however there is one small spot that keeps turning the glass black.
Helpful Report
Quality
Overall Look
Works well. All parts included.
Helpful Report
Quality
Overall Look
We purchased the H burner and had it installed for our new glass fireplace and it works perfectly. It was easy to install and was quickly up and working as expected! Love it with the glass added.
3 Helpful Report
Quality
Overall Look
The products I bought for my fireplace were perfect. The measurements on the sight were accurate and were an excellent guide when making my selections. My fireplace has now become useful and generates an enormous amount of heat compared to the old parts that were replaced. The glass that covers that pipes adds class when the fire is both on and off.
Helpful Report
Obtaining the H-Burner Kit turned out to be a great idea. I completely changed the look of my fireplace. It looks awesome!!
1 Helpful Report