Stainless Steel Cover for Linear Drop-In Fire Pit Pan by American Fireglass Reviews

1 Rating 1 Reviews

About Starfire Direct:

Starfire Direct is a premier online retailer of fire pits, patio furniture, heaters, grills and more!

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Phone:

866-578-8538

Email:

info@starfiredirect.com

Location:

42168 Remington Avenue,
42168 Remington Avenue
California
92590

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Quality

Overall Look

“It came with a sizeable scratch on the stainless. I emailed Starfire immediately and they have not contacted me in over a week. I would not recommend this company or product.”

Helpful Report

Hello Andrew, I appreciate you taking the time to reach out with your concerns, although I am sorry they had to be expressed at all. I looked into your request and it seems that there was an error in receiving your message. I am sorry to say that our "smart technology" lead you to think that we are not responsive. We did try reaching out after we realized the error on 01/12/23, but did not receive a response. We try to respond to all our customers within a timely manner. I would love to make this up to you, see how we can assist you further, and improve your review of Starfire Direct! Please feel free to reach out to me at customerservice@starfiredirect.com or call (866)578-8538 and ask for Amelia. I would love to discuss your concerns further!