Thanks for sharing your student feedback. Our support team has has sent communication over about the recent tutoring session. We sincerely apologize for any inconveniences that may have prevented the district student from connecting to the tutoring session. Our team is available to assist on these matters, we are confident that the student can get impactful learning services from our platform.
“Do not send anything to connect to the class or use any already pre existing invitation or links to connect. Do not send any invitation prior or link to do the class. Is the second day missing class be a not invited. This is very upsetting.”
Thank you for your feedback. Our support team has completed an outreach about the district student's tutoring session. We are dedicated to ensure students are able to get a satisfactory tutoring service. We apologize for the situation of not having a way to join the session. With the steps and information sent over, we expect to see the district student in the sessions forthcoming.
