“I wanted to take a moment to express my gratitude for the positive impact you've had on Leniya's progress in math. She has not only shown improvement in her understanding of the subject but also gained a lot more confidence. Your patience and clear explanations have truly made a difference in her learning experience.
Leniya looks forward to her sessions with you, and it's wonderful to see her becoming more comfortable tackling challenges in math. Thank you for your dedication, encouragement, and personalized approach to helping her grow. We appreciate your hard work!”
“I wish I have something to review besides the short notice for tutoring sessions, I would be great if we were informed about the time of the session earlier in the morning around 8:00-8:30 or even a day in advance since I am not checking my email every 5 minutes.
Please make it easier for us and let us know with enough time that we will have a session this is not right we have missed all sessions due to this situation and is totally frustrating”
Thank you for taking the time to share your feedback. Our team has been in contact and discussed the tutoring session. We understand that receiving short notice for tutoring sessions can be frustrating, and we sincerely apologize for the inconvenience it has caused. There are a few settings we shared that can be adjusted for alerting users of the tutoring session coming up. Your suggestion of providing session notication times sooner with advance notice is valuable to us, and we will take it into consideration.
Thank you for your understanding and for helping us improve.
Thank you for taking the time to share your feedback. We sincerely apologize for the tutoring session experience. Our team has reached out and communicated about the tutoring session. We have expectations for our tutors to arrive on time and be present. This is not the level of service we strive to provide, and have taken immediate action to address the issue.
