“Beautiful watch. The craftsmanship is exquisite, and i get many compliments daily on it, and a few offers to buy it. The customer service was second-to-none every time we communicated. I will definitely be buying another watch from the fine people at Stührling.”
“My comment is NOT ACCEPTABLE because I was expecting to receive my order Concorso 665B in 10+ days upon order and payment confirmation last March 19, 2020. While waiting, I made it a point to check the whereabouts and delivery progress with DHL Tracking Report.
Last March 31, 2020, DHL Tracking Reported RETURN TO CUSTOMER STATUS of my order without any explanation how it happened.
I hope that my "Review" will get Stuhrling's full attention and I demand for a quick recovery action to make this right. Rodolfo V. Moleta
( Please see below Letter sent by Stuhrling )
I hope that my predicament will be
Hi RODOLFO,
Thank you for choosing Stührling.
Your return/exchange request has been received and will be reviewed by our Returns Team.
What Happens Next?
Please allow 2-3 business days for our Returns Team to make sure that your request is in compliance with our Returns & Exchanges Policy. Once your request is approved, you will receive an email with your Return Authorization number and instructions on how to ship your order back to us.
Please note that per our Return Policy, returns must be in brand new, unworn condition and made within 30 days of receipt.
Thank you,
Stührling Customer Care
Contact Us order payment last March 19, 2020.”
“I can honestly say, I can compare these to the two Rolex and Tag Heuer watches I have, and the Stuhrling watches are just as nice! I am very impressed, I have ordered a few from them.”
“At last it arrive. I love the quality and weight of this watch.l feel good wearing it.Looking forward for the next watch from stuhrling.I strongly recommand.
Thank you stuhrling.”
