Hello there,
We thank you for purchasing with us and taking the time to leave a review for our betterment.
We understand the urgency of the item purchased and for that, we sincerely apologize for the delay it has incurred due to interstate stock transfers.
We have different warehouses all over Australia as we are unable to shelter all the stocks we have in a single warehouse. It so happened that the Timing Belt Kit and Gates Belt ordered is located in one of our interstate warehouses and needed to be transferred to our Sydney Office hence a delay took place.
We sincerely apologize if in any case you were not happy with the customer service made by one of our colleagues. We are doing different trainings for the improvement of our customer service support to our dear customers.
Hoping that we are able to be of a better service to you in the future.
Best regards,
Bless
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