Hello,
Thank you for your feedback. We acknowledge receipt of your dispute submitted on 25/03, and we would like to confirm that a response was provided on the same date.
As advised in our previous correspondence, upon reviewing your concern, we can confirm that the item dispatched to you matches the product listing, including all specifications provided at the time of purchase.
Regrettably, we do not carry an alternative Tridon oil cap suitable for your vehicle at this time.
If you would like to proceed with a return for refund, please send the unused item to the following address:
159 Woodpark Road
Smithfield NSW 2164
Once the item has been posted, we kindly ask that you share the tracking number with us so we can monitor the return and process your refund accordingly. Please ensure the item is returned in its original, unused condition where possible to facilitate a smooth refund process.
Should you have any further questions or require additional assistance, please don’t hesitate to reach out. We appreciate your understanding and the opportunity to resolve this matter.
Kind regards,
Shan
