“The ones you sent me do not fit they seem to be over size ones but your advertisement does not list them being over sized I’m very disappointed and had to get another set from another company”
Sincerely apologise for any inconvenience you may have experienced.
However, the parts you have received were chosen based on your order's specifications to fit HOLDEN COMMODORE VB VC VH VK VL VN VP STATESMAN VQ.
Based on our system, the supplied ball joints should be correct and they are not the oversized version.
Please check the email I sent where I attached images for your reference.
Hence, we will have to investigate this further with our manufacturer in case they have a mispackaging issue.
As much as we want to offer a replacement, you're able to source the necessary parts.
Also, our return policy stipulates 30 days, however, as a gesture of goodwill, we will accept a return for a refund.
Just ensure that they are still unused and have them posted to 159 Woodpark Road, Smithfield NSW 2164.
Once posted, please provide the courier used and the tracking number.
Your understanding and patience are greatly appreciated and if you have further questions, please don't hesitate to let usknow.
