Dear Penny Buckley
We sincerely apologise for the bad experience you received. We always aim to please our customers and we are sorry this hasn't been the case with your order. In regards to the bag issue, we apologise that you haven't received this however i can see on our systems that this was sent out separately on February 24th once we realised it wasn't sent with your board. We do apologise for the issues you have experienced with the company and we always aim to prove. Thank you very much for your feedback it is much appreciated.
TEAMSWEGWAYS
“Cancelled order in end as I was kept waiting for weeks for the item. One day I was told it would be dispatched ASAP, the next time I called it was out of stock!! I don't appreciate being lied to. They tried to fob me off with a cheaper product that they had in stock with no offer of refund as prices had changed since I ordered. In the end I cancelled order and bought elsewhere.”
