“Well what can I say... complete joke of a company when we first orderd our swegway it wasn't in stock (blue one) so we thought ok we would have the black one for our son an chose delivery 5-7 working days, after a week of waiting we still hadn't herd bk so phoned up customerservice to which we was told it wasn't in stock an we would have to wait another 5-7 days but was available when we brought it (false advertisement) to cut long story shoRte an 6 other phone calls and emails the swegway come 4 weeks later after purchase I will definitely not be using this site again having to wait in for delivery on a few occasions because ups was given wrong address from swegway an no appollagy for all the inconvenience..... would not recommend at all (just being honest ) pfffffft”