Hi Traci,
Thank you for reaching out to us. We're sorry to hear that the product you purchased did not meet your expectations. We understand how important it is to be completely satisfied with your purchase.
As part of our 30-day satisfaction guarantee, you are welcome to return the product for a refund or exchange.
If you would like to initiate the return process, please email returns@synergieskin.com with your order number and the reason for the return. Our team will assist you with the next steps.
Thank you for choosing our products, and we hope to provide you with a better experience in the future.
Synergie Skin Customer Experience Team.