“I brought this because the website said it would give me dewy skin but it has the opposite effect. Showed up every fine line and wrinkle. I love Synergie products and have spent major $$ on your vitamin and serums but this was a big fail. I have tried different applicators but all have the same effect... its too thick or something. Thought because your other products are so great your foundation would be good for everyday use at work but sadly no. You need to change the description on the website.”
Hi Tammy,
Thank you for reaching out to us about your experience with MineralWhip. We're sorry to hear that it hasn't met your expectations and that it's not working for you.
We understand that everyone's skin is unique, and what works for one person may not work for another. We appreciate your feedback regarding the product's description on our website.
We value your loyalty to Synergie and want to make things right for you. We would be happy to assist you with finding a different product that better suits your needs or processing a return for you. Please contact returns@synergieskin.com to let us know how we can best assist you further.
Thank you for your continued support of Synergie, and we look forward to the opportunity to make this right for you.
Synergie Skin Customer Experience Team.
