“I’ve purchased this product many times and usually love it even though the spray pump is a bit harsh, but this bottle has an extra dodgy spray pump. The product is not applying properly and it’s been really disappointing. It would be nice to change the spray pump to one that delivers a more gentle mist rather than a harsh, bubbly spray of the product.”
Hi Diana,
Thank you for being a loyal supporter of our products, and we genuinely appreciate your feedback. We're sorry to hear about the issue you've experienced with the spray pump on your recent purchase of Enviroshield.
We understand how frustrating it can be when a product doesn't meet your expectations, and we want to make things right for you.
To assist us in investigating this further, we kindly request you send us a short video demonstrating the issue with the spray pump and the batch number located on the label starting with BN. You can email the video to returns@synergieskin.com. This will help our quality assurance team understand the problem better. Once we receive the video, our team will promptly look into the matter and get back to you with a resolution.
If you have any additional concerns or questions, please feel free to reach out to us. We value your feedback, and it will undoubtedly aid us in continuously enhancing our products and services. We look forward to resolving this for you.
Synergie Skin Customer Experience Team - 1300 689 619
“I love this! It is always in my handbag - spray and refresh your make up! I even use it straight after I have finished my make up - it sets it beautifully. When my skin is feeling bit dehydrated or tight throughout the day? Spray! it makes my skin feel fresh and supple. It’s perfect when I’m at work (nurse) with the air con etc, I have it everywhere I go. Not to mention all the added benefits”
