“I was a little disappointed with the packaging not product.
The serums had leaked and loads of bubbles when pumping out I feel for small bottles I may have lost at least half.”
Dear Charmain,
Thank you for bringing the issue with your Ultimate Anti-ageing Kit to our attention. We regret to hear about your experience.
To address this matter promptly, one of our dedicated Customer Experience Team members will be reaching out to you via email. They will assist you in arranging a replacement for your kit. We apologise for any inconvenience this situation may have caused you.
If you have any further concerns or questions, please do not hesitate to let us know.
Synergie Skin Customer Experience Team
