“Received the two discs last week and put them both on charge. One of them charged great and worked great. The other one wouldn’t charge at all. It would just flash when plugged in. I tried switching the charging cable with the one that worked but it still wouldn’t charge. Looking to see how I can return these and get new ones that will work. I do like the one though so far. I guess my rating will depend on what response I get on getting a replacement.”
Hello Phil,
We sincerely apologize for the inconvenience you've encountered with our Cup Holder Ambient Lights Kit, and we appreciate your patience in bringing this matter to our attention.
To expedite the resolution process, our dedicated customer support representative is actively working on your case. In order to proceed with a replacement, we kindly request images or a video that serves as proof of the item not functioning as intended. Your cooperation in providing this documentation is crucial for our records and will assist us in ensuring a smooth and efficient resolution.
Please feel free to share the images or video with us at support@tacomabeast.com. Rest assured, we are committed to resolving this issue promptly and to your satisfaction.
“I ordered these as a random upgrade for my truck shipping was fast when I received it one was broke after I talked to customer service they sent me another set to replace the one. I will definitely buy from here again!”
“First and foremost,
Thank you Tacoma Beast for having great light items available for my Taco.
I have had nothing but great compliments of new cup holder lights.
Semper fidelis ~ Joe”
