Hello Parker,
We greatly appreciate your valuable feedback, and we sincerely apologize for the situation you've encountered. Your satisfaction is important for us, and we are committed to resolving this matter swiftly and effectively.
In light of your feedback, we would like to kindly request your assistance. Could you please provide us with some photographs of the Shellz product in question? Specifically, we would appreciate images that clearly depict whether the issue pertains to the Driver's side, Passenger's side, or both sides. These images will help us better understand the situation and facilitate a prompt resolution.
Please send the photographs to our dedicated support team at support@tacomabeast.com. Rest assured, our supplier is ready to take corrective action by providing you with the necessary ad-pro and 3M tape, along with a detailed tape diagram to assist you with the installation process.
Furthermore, we will promptly notify our management team of this occurrence to ensure they are aware of the situation and can take appropriate measures to prevent such issues in the future.
Should you have any further questions or require additional assistance, please do not hesitate to reach out to us. We are here to address any concerns you may have and provide the support you need.
