Hello Derek,
Thank you sincerely for taking the time to share your feedback with us. We kindly request your understanding that, at times, the packaging of our items may arrive in less than perfect condition, although the actual item remains brand new and suitable for use.
If, however, you find that your item has sustained damages during transit, we encourage you to reach out to us promptly at support@tacomabeast.com. This will enable to contact Extend and initiate any necessary claims swiftly.
We appreciate your cooperation and thank you for choosing Tacomabeast. Your satisfaction is our priority.